UBL - Frequently Asked Questions

Is my Credit Cards Purchase Safe on the UBL Website?

Yes, your payment will be processed through a secure trusted server (SSL) that handles many thousands of transactions daily and weekly. It is absolutely safe and secure for any purchase and all e-commerce business.

What is UBL’s Return and Refund Policy?

As you may be aware this type educational material is not truly returnable. If for some reason the material download was defective or the material content was defectively formatted and can be demonstrated we will provide a refund within the 30-day time period. We do have a No Pass policy that extend an additional 30 days. This give the purchaser additional time to pass their state exams. We want satisfied customers not returns. Therefore, if you fail either one of your exams, we will refund that amount of money spent on the one exam within the 60 days period from purchase.

How does UBL No Pass Policy work?

Why Should I Purchase the UBL’s Program that is not specific to my State?

The truth regarding this matter, UBL is specifically designed in content to encompass each state's examination. You may not be aware that all states have adopted the International Residential Code requirements in residential and construction building. Every states follows the International Code Council’s guidelines and then States create codes books to require builders and contractors to follow the same. We have researched these code requirements and apply them to all 50 states that test for a builder’s license or general contractor license. We have researched the regulations and necessary content very thoroughly and found a minimum difference from state to state. No program on the market today will have exact worded or actual questions that will meet any State testing service content. The truth here is the questions are 97% designed in general constructions and building practices. The remaining 3% differences are based on, in state regulations that are easily provided in the Business/Law material included in most purchased programs or courses. We believe through our comparison analysis that our UBL program is very close and similar to some actual questions and superior in content to other programs and courses offered in the market today.

Does the UBL program material come as a physical product or printable?

No, but it is printable once it has been downloaded to your computer’s hard-drive. UBL program comes as a digital downloadable file. It’s best to download it on to your computer’s hard-drive. The file will use extensive space on a mobile device and will become difficult to work with and print out. It is recommended that the purchaser print out practice Preptest for effective study. It is always better to study with a hard copy, because it can be highlighted, marked and circled for learning purposes. We also suggest that the purchaser burn a back-up copy of the UBL program to several CD-ROMs. Also, keep in mind that most states allow open book examinations, which is quite different than our material. The purchaser should check into the open book policy prior to their state examinations and do the appropriate research as to what state related books will be helpful during the examination. Most related books can be purchased online.

How is UBL’s material formatted?

As mentioned prior, it’s best to download the UBL program on to a desktop or laptop computer, then the only required software you need for our download is Adobe Reader. Most computer systems today automatically come with Adobe Reader. If for some reason you don’t have Adobe Reader it can be downloaded FREE at Adobe.com. Our material is in the PDF-file format. It’s simple and easy to use. Simply right-click on any prep-test exam or other content and then select "open with" to navigate to Acrobat reader and click on it. It’s viewable on either Windows or Mac platforms and does not require any internet connection. We do not recommend or support downloading the UBL program to mobile devices. The UBL program download includes MP-3 audio files that explains math problems in the Math Center. Easy to use, just right click and open.

How long will it take for me to prepare for my State Examinations?

We recommend four to seven weeks of study time, because most people do not study every day. This material can be absorb best when one is not rushed to learn. The purchaser must keep in mind that they are studying for two major examinations. It is recommended that the purchaser prep for the Builder/Trade/Practices examination first. The purchaser should take the Builder/Trade/Practices exam first, then study an additional two weeks for the Business/Law prior to taking it. This is the most effective way of conquering the total process. Many of our purchasers have agreed that it worked best for them. The purchaser of our material must spend hours weekly to be successful in passing their state exams. The Builders/Trade/Practices exam is normally a 100 questions in 150 minutes to complete, with 73 correct answers. The Business/Law exam is normally 50 questions in 75 hours to complete, with 36 correct answers. You will be allowed a calculator, books and notes. Although, it is best to check with state testing agency to know, the take in requirements prior to the exams. You should concentrate on the following areas first; glossary terms, code concepts, code reference, trade formulas, math conversion, blueprint reading, safety, estimating and bidding. Keep in mind that UBL material will use some of the same terminology as the state exams, however the wording and sentence structure will be different. We don’t provide any exact or actual content to a purchaser, nor guarantee the same content as a state examinations.

Do I need any Computer Experience to use UBL’s program material?

Yes, some computer experience is required to use UBL’s program material and also, in your state examinations. Keep in mind the UBL program and material is not software based. It only requires reading PDF files and other content. Minimal computer experience is required for our product and for your state examinations. The purchaser must know how to turn a computer on. Then download our product from our website. Then, go to a download file folder, find the UBL program folder and right click on the PDF file, and then read the information. This is relatively simply for most student/purchasers today. There is no complicated navigation required to use our product. At your state exam you will be given computer instructions step by step which are so basic that it’s impossible to mess up. Your Examination Monitor will work with you prior to the start of the timed exam.

Does the UBL Program Qualify as a Pre-licensing Program in some States?

No, UBL does not qualify as a pre-licensing program in any state. We are only aware of the State of Michigan having a 60 hour Pre-licensing program. We have not submitted our program to the State of Michigan, construction licensing bureau to qualify as 60 hour pre-licensing course. Our program is not a course to be taught in a classroom at this time. It is more of a self-initiative study program that is simplified, in that if a purchaser study it for 4 to 7 weeks he or she could go through the material at least five times with a depth of understanding and pass the exams. Special Note: If you are a Michigan Resident seeking a builders license this program will not qualify you as having passed the Michigan 60 hour Pre-licensing Program. To avoid any confusion we do not attempt to sell our UBL program in Michigan for that purpose. Further, we do not recommend that Michigan residence purchase the UBL program with the intent to qualify as a 60 hour Pre-licensing program. However, our UBL program information is very strong throughout the nation.

Frequently Asked Questions - About PSI Testing Services

What can I expect with the State Exam?

To register with PSI for the State Exam ($130) and pass it on your first try. Call PSI at (800) 733-9267, 24 hours a day and schedule using the Automated Registration System or speak with a representative between 7:30 A.M. to 8:00 P.M. ET.

You will be told immediately after passing the exam if you passed. PSI will notify your State agency that handles builders licensing of your results. Your State agency will send your license and identification card to you, if you have passed.

Most State examinations across the country are made up of two main parts:

Part 1 – Builder/Trades/Practice Exam – There are 100 questions on the Residential Builder exam and you must answer at least 73 questions correctly in order to pass. The minimum passing score is 73%. You are allowed 150 minutes to complete the exam.

Part 2 - Business and Law Exam – There are 50 questions on the exam and you must answer at least 36 questions correctly in order to pass. The minimum passing score is 72%. You are allowed 75 minutes to complete the exam.

You can also find this information at www.psiexams.com. Or call PSI at (800)733-9267.